Centrelink is an Australian Government Agency delivering a wide range of services to the Australian community.  Centrelink operates under the Department of Human Services and delivers payments and services on behalf of a range of governments departments. www.centrelink.gov.au

Centrelink

 A - Z Directory

A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - Q - R - S - T - U - V - W - X - Y - Z

Select a letter above for an alphabetical list of our services, payments, publications, programs and other information.

Centrelink Giving you Options

 CentreLink advice customers about all relevant service and payment options including referrals to the Job Network, Centrelink specialists, and other departments and agencies as appropriates

.Actively participating in your community demonstrates that you are motivated and committed, allows you to increase your skills, and provides a role model for others.  You will interact more with other people and build up networks that will improve your chances in the community

Centrelink Website: -

General www.centrelink.gov.au

 NSW www.centrelink.gov.au/internet/internet/nsf/contact_us/nsw.htm

 Northern Territory www.centrelink.gov.au/internet/internet/nsf/contact_us/nt.htm

Queensland www.centrelink.gov.au/internet/internet/nsf/contact_us/qld.htm

 South Australia www.centrelink.gov.au/internet/internet.nsf/contact_us/sa.htm

 Tasmania www.centrelink.gov.au/internet/internet.nsf/contact_us/tas.htm

 Victoria www.centrelink.gov.au/internet/internet.nsf/contact_us/vic.htm

 Western Australia www.centrelink.gov.au/internet/enternet.nsf/contact_us/wa.htm

 Australian Capital Territory www.centrelink.gov.au/internet/internet.nsf/contact_us/ac.htm

Students: -

To download the enrollment variation form www.ecu.edu.au/student/fees/centrelink/forms/centrelinkEV2.pdf

Centrelink Online Services

 Centrelink Website Accessibility

Centrelink is committed to improving the accessibility and usability of its website information for all Australians, including those with a disability or with technical limitations.

The Centrelink website has been designed to work well across the majority of popular browsers. Download times are minimised as much as possible to assist rural customers and others with limited bandwidth capabilities.

Centrelink online services provide you with a secure environment to complete some of your Centrelink business. These useful options are accessible from your home, office, personal computer or phone. You can do it in a few steps.

·                  Claim a payment

·                  Report employment income

·                  Update/advise your details

·                  View/print your details

·                  Apply for an Advance Payment

·                  Request a document

·                  Request a replacement card

·                  View all online services

·                  Frequently asked questions

·                  Conditions of use

CentrelinkContact

•  Parent or guardian 
•  Looking for work 
•  Studying or training
• Self-employed or farmer 
•   In a crisis or needing special help 
•   Recently moved to Australia to settle 
•  Ill, injured or has a disability 
•  Caring for someone who is frail, aged, ill or who has a disability 
•  Help after someone has died
• Planning for or needing help in retirement

Centrelink Update on Pension Poverty

Our hero this week is 80-year-old Chum Taylor who attended the first of the new Labour government’s “community” cabinet meetings in Perth and asked any members who could live on $530.90 a fortnight to put their hands up.

Unsurprisingly no one did. Sadly, the government’s response was to suggest a change to the index, not the base pension rate. It has long been our view that the Age Pension for both couples, but particularly for singles, is totally inadequate for a modest lifestyle. It is simply not good enough to fiddle with ways of indexing future increases, the base rate is far too low and it is the responsibility of the government to review this paltry amount, and increase it to something approaching subsistence level. Evidence that the $13980 per annum offered to single Age Pensioners is way below a liveable amount can be seen in the regularly updated Westpac-ASFA Retirement Standard budget breakdowns. The last summary (September 2007) suggests the amount needed for a modest lifestyle for a single Age Pensioner is $18742 per annum. This means an additional $4762 per annum (equalling a 34% increase) is required – not for a comfortable lifestyle ($36319 per annum) but just a modest one.

It is our firm view that until we learn to treat our older citizens with more care, allowing them more choice and dignity, particularly when it comes to affording basic health care, our whole society is the poorer. We cannot continue to expect older Australians to care for family members, whether the sick, those suffering from dementia, or providing low or no cost care for grandchildren, when we ask them to survive on a pittance. We are inviting responses to these from the Minister for Health and Ageing

Seniors’ Internet Fund

Q.Trevor
You mentioned the Labour Party’s promise to set up a seniors’ Internet Fund. Does such a fund exist yet, and if so, how may I access further information about it?  I look forward to your reply & thank you in anticipation.

A. This fund hasn’t yet been established and we’ll be sure to advise when it is.  Telstra run a programme called Connected Seniors, which offer grants to community, based organization, which meet certain criteria. 

 More information, click on the link below.

Telstra Connected Seniors

 Centrelink giving you options 

 Sms & Email Reminders

What is SMS ?

Sms stands for Short Message Services.

Centrelink SMS service sends a reminder text messege to your mobile phone on the business day before you are required to attend an appointment

This service also sends reminders about important informtion such as when to lodge a document at a Centrelink Customer Service Cetre adn when to update your family income estimate.

What type of SMS messages will I receive ?

The SMS service includes:

• Appointment reminders
• Reminders to provide up date information
• Reminders to provide documents
• Notiication of online letters (if you subscribe to this service

How do I get SMS ?

If you are already registered for online services please logon and go to the "Reminders & Letters Subscription Service".

If you are not registered, you can logon to use Centrelink Online services using the Customer Access Number (CAN) and password.

You will also need to read the terms and conditions very carefuly and agree to these before you subscribe.

If you do not wish to subscribe to SMS online, Phone Us on your regular 13 number to subscribe over the phone, orvisit your local Cnetrelink Customer Service Cente.

You will not be able to receive SMS if you:

• Have a nominee
• Are living permanantly outside Australia
• Are not in reciept of Centrelink payments because of a compensation preclusion period
• Have requested that only certain Centrelink staff have access to your records.